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Assortment of
our purchase
 
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catalogue
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Rose
Carnations
Carnation mini-spray
Gypsophila
Alstromeria
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Chrysants 1 bloom
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Lisianthus
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Total
4471 Sorts (Updated 21/10/2019)
7117 Photos (Updated 15/10/2019)
 
Plantations
catalogue
ECUADOR
582 master-farms
COLOMBIA
158 master-farms
KENYA
31 master-farms
ETHIOPIA
3 master-farms
Chile
1 master-farm
NETHERLANDS
1 master-farm
Total
776 master-farms
(Updated 01/01/1970)
 

Newsline
Means of Communication between Customers and Daoflowers
20-08-2019

Before starting cooperation with a new customer, the flower supplier Daoflowers always asks the customer to provide as many contacts as possible for the time-efficient communication.

The main methods of communication are as follows:

  •   E-mail - is the most important and necessary method of communication with the customer.

It is used for sending absolutely all documentation (invoices, pre-alerts, newsletters, etc.), as well as for Claims sending.
E-mail dao@daoflowers.com is checked regularly, even if the staff status in messengers is "offline".
As a rule, the customer receives an answer within the shortest time.

  •   - The phone number - is a required parameter at the beginning of cooperation. It is used for the quick connection with the client in case of any urgent questions.
  •   Skype - this type of communication is recommended for online purchase discussion, order adjustment, negotiation of the other business issues.

There are some additional means of communication:

  • Viber/Whatsapp  Daoflowers:  +31 657 713385

Viber is operated more actively, since the same number can be used simultaneously from the several workstations by several employees, that is obviously streamline the business processes.

WhatsApp is used less frequently due to restrictions on the simultaneous use of one account.

In some cases Viber replaces Skype or they complement one another since are used for the same purposes.

IMPORTANT NOTICE!!!

Viber / WhatsApp / Skype - are NOT appropriate instruments of communication for sending Claims.

We press for claims sending through the module on the Daoflowers website or via E-mail.

Also, on the Daoflowers website there is a module that allows the customer to put the buying preferences or prohibitions on his own, thereby reducing over flow of information.

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Support:
Phone, Viber, WhatsApp: +31 657 713385
Skype: dao-dao
Email: dao@daoflowers.com